At Coffee Katha, we strive to deliver the best specialty coffee experience to your doorstep. We understand that sometimes, plans change — and we’re here to help.

✅ Order Cancellations

• Orders can be cancelled within 2 hours of placing the order, as long as it hasn’t been packed or shipped.
• To cancel, please email us at support@coffeekatha.in or WhatsApp us with your order ID.
• Once an order is processed for dispatch, it cannot be cancelled.

💸 Refund Policy

• Cancellations (within allowed time): Full refund will be issued to the original payment method within 5-7 business days.
• Damaged or Wrong Product Received: Please share photos and your order number at support@coffeekatha.in within 48 hours of receiving the delivery. We’ll either send a replacement or initiate a full refund.
• Non-Refundable Items: Since coffee is a perishable product, we do not accept returns or offer refunds on used or opened packs, or if you simply didn’t like the taste.

Note:

We roast fresh to order, and each batch is crafted for quality. Your satisfaction is our priority — so if there’s an issue, we’re just a message away!